Privacy Policy
Effective Date: January 1, 2025
Company Name: Waggoner Roofing & Restoration LLC
Website: https://www.waggonerroofing.com
1. Introduction
At Waggoner Roofing & Restoration LLC, we value your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website or interacting with our services. By using our site, you consent to this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you fill out a form, schedule an appointment, or contact us, we may collect:
Your name
Email address
Phone number
Property address
Service interests (e.g., roof replacement, gutters, etc.)
Additional project details you choose to share
Automatically Collected Information
When you visit our website, we may automatically collect:
Your IP address
Browser type and version
Pages you visit and time spent on them
Device information (desktop, tablet, mobile)
This helps us understand how visitors use our site and improve user experience.
3. How We Use Your Information
We use your information to:
Provide estimates, inspections, and services you request
Schedule appointments via Calendly or similar tools
Respond to inquiries and follow up with you
Send updates about your project or services
Improve our website, marketing, and customer experience
Comply with legal requirements
We do not sell, rent, or trade your personal data to third parties.
4. Communication Consent
By submitting a form or providing your phone number, you agree that Waggoner Roofing & Restoration LLC may contact you by phone, text, or email for information about our products and services.
Message frequency may vary, and data rates may apply.
You may opt out of messages at any time by replying STOP or following unsubscribe instructions in emails.
5. Sharing Your Information
We may share limited information with:
Service providers (e.g., email or scheduling tools like Calendly or Formspree)
Insurance adjusters, project partners, or subcontractors directly related to your service request
Law enforcement or regulatory authorities if required by law
All partners are required to maintain the confidentiality of your information.
6. Data Security
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet is 100% secure.
7. Cookies and Tracking Technologies
Our website may use cookies and analytics tools (like Google Analytics) to enhance your browsing experience and track site usage.
You can disable cookies in your browser settings at any time.
8. Your Rights
You have the right to:
Request a copy of the data we hold about you
Request corrections or deletion of your data
Withdraw your consent for communication at any time
To exercise these rights, contact us at:
📧 privacy@waggonerroofing.com
📞 (832) 451-4923
9. Third-Party Links
Our website may include links to external sites (e.g., Calendly or payment portals). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. Continued use of our website after changes indicates your acceptance of the updated policy.
11. Handling of Phone Numbers
1. Statement of Non-Sharing
We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.
2. Text Message Frequency
We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.
3. Message and Data Rates May Apply Disclosure
When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.
11. Contact Us
For questions about this Privacy Policy or how your information is handled, please contact:
Waggoner Roofing & Restoration LLC
25311 Kingsland Blvd, Suite 110
Katy, TX 77494
📧 privacy@waggonerroofing.com
📞 (832) 451-4923